Cookie Policy

1. What this covers

"Cookies" here means cookies and the other ways a site stores data in your browser: local storage and session storage do the same job under different names, and pretending only cookies count is a technicality that helps nobody.

The marketing pages you're reading right now store nothing. Storage starts when you enter the chat product, because pairing two strangers requires the service to be able to tell which browser is which.

This page is a companion to the privacy policy, which covers everything else we hold.

2. The ones you can't switch off

These exist because the service doesn't work without them. Blocking them doesn't give you a degraded version of the product, it gives you a broken one.

• Session identifier. Tells the service which browser is making a request, so a match can be assigned to you and a call can stay attached to you.
• Sign-in state, if you registered. Otherwise you would sign in again on every page.
• Free allowance and coin state. Keeps the count of free matches and your balance attached to the right visitor.
• Security and abuse prevention. Rate limiting and ban enforcement, which is how a banned account stays banned.

3. Preferences

Small settings the product remembers so you don't set them again every visit: language, display options, whether you've already dismissed a particular prompt, camera and microphone choices your browser hands back to the page.

Clearing these costs you nothing except having to set them again.

4. Measurement

We count things: how many people arrive, which pages they land on, which features get used, where errors happen. That's how we know whether a page is worth keeping.

This is aggregate measurement, not profiling. We don't use it to build an advertising profile of you, we don't sell it, and we don't hand it to ad networks. It does involve an identifier that distinguishes your browser from another browser, which is what section 5 is about.

5. Third-party storage

Some storage is set by providers the service depends on, not by us directly:

• The analytics provider, for the counting described above.
• The real-time video provider, which needs its own state to hold a call connection open.
• Payment providers, during checkout and for fraud checks on the payment itself.
• Sign-in providers, if you use Google or Apple to sign in.

Their storage follows their own policies. Our list of who they're and why they're involved is in section 6 of the privacy policy.

6. Your choice

The first time you arrive, a bar at the bottom of the screen asks whether the optional part (the counting in section 4) is allowed. Two buttons, the same size as each other: Essential only and Accept all. Neither is hidden behind a settings menu and neither is styled to be the obvious one.

Until you answer, analytics storage is off. Not "off once you scroll past the bar": off, set before any analytics script is allowed to run. Answering takes effect immediately and the answer is remembered in your browser, which is why the bar doesn't come back on every visit.

Changed your mind?Review my cookie choice

Nothing in either answer affects the storage in section 2. Those aren't optional and we do not pretend otherwise by putting them behind a toggle that does nothing.

7. How to control it

Your browser is the control panel, and it's a more reliable one than any on-site toggle:

• Every major browser can block or delete cookies and site data for a specific site, under Settings → Privacy.
• Clearing site data for this domain removes everything in sections 2 to 4 at once. You'll be signed out and any guest session will be a new one.
• Private or incognito windows discard all of it when you close the window.
• Blocking third-party cookies specifically will usually leave the site working, since the load-bearing storage is first-party.

Your browser's controls outrank ours. If you block or clear site data there, it's gone regardless of what you told the bar in section 6, and clearing it also clears the record of that answer, so you'll be asked again.

8. Changes

New storage means a new entry here. If you want to know what's set right now rather than what's described here, your browser's developer tools will show you the live list, and if something is there that this page doesn't explain, tell us at [email protected] and we'll either explain it or remove it.